The cost of downtime can be considerable, from a theme park having to
shut down its ride leaving kids disappointed, to museums not being able to
showcase their blockbuster exhibitions. For those who want their project(or)s
up and running 24/7, we have Barco EssentialCare. Our bespoke service
package for Barco’s I600 projectors, guarantees up to 5 years continuous
peace-of-mind so you can focus on the satisfaction of your visitors.
- Defective projectors are swapped with a like-for-like replacement that’s yours to keep. No more waiting around for your unit to be diagnosed and repaired, eliminating downtime
- Essential Care will ensure the continuation of ‘advance swap’ rather than the ‘return for repair’ that applies as a default at the expiry of the standard warranty period.
- Dedicated swap stocks in the different regions reserved for prompt replacements of EssentialCare-covered projectors.
- 24/7 access to our support portal for unlimited support requests which will be prioritized at our helpdesk
- Projectors are shipped next-business day, by express shipments.
- Five years of unlimited interventions to cover your projector against all functional defects; no more bills for parts and labor.